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FAQ HOW TO ORDER CONTACT SHIPPING RETURNS & REFUNDS CANCELLATIONS

Contact Information

If you have any questions or concerns regarding our products, policies, or your order, please feel free to contact us through one of the methods below. We will make every effort to assist you in a timely manner.

1. Email

You may contact us by email at:

  • yamasanb2c@gmail.com
  • global@kyotoyamasan.jp

Please include your order number (if applicable) to help us assist you more efficiently.

2. Social Media

You are also welcome to reach out to us via our official social media channels:

Please note that response times via social media may vary.

We appreciate your interest in Yamasan and look forward to hearing from you.