YAMASAN KYOTOUJI
AKIRA – Japanese Side-Handle Teapot Kyusu 300cc
⚠️ Note: The transparent plastic on the spout is primarily for protection during shipping. Please remove it before brewing tea. Using the teapot with the plastic attached may cause tea stains or mold to develop in the gaps, which is unhygienic.
AKIRA – Japanese Side-Handle Teapot Kyusu 300cc
Shipping Times
For international orders shipped from Japan:
- Orders under $89: Small Packet / ePacket — approx. 15–40 business days
- Orders over $89: EMS/DHL — approx. 7–10 business days
Delivery times are estimates and may be affected by customs clearance, local carriers, public holidays, or weather conditions.
Eligibility for Refunds (No Return Required in Most Cases)
Due to high international shipping costs, we generally do not require customers to return items. Instead, we will offer a refund or partial refund upon confirmation of the issue.
We accept refunds only in the following cases:
- The product arrives damaged, defective, or incorrectly delivered.
- A refund request is submitted within 7 days of receiving the product.
- Sufficient evidence (such as photos or videos) is provided upon request.
Please contact us before requesting a refund. Contact
Q. What if I have an issue with my order?
A. Contact us anytime and we’ll make it right.
Learn more in our Shopping Guide
⚠️ Note: The transparent plastic on the spout is primarily for protection during shipping. Please remove it before brewing tea. Using the teapot with the plastic attached may cause tea stains or mold to develop in the gaps, which is unhygienic.
